Terms of service

Terms of Service

Welcome to Touch & Take. By using our website or purchasing from us, you agree to the terms below.

1. Using Our Website

You agree to use our website for lawful purposes only. You must not misuse the website, attempt to interfere with its operation, or use it for fraudulent or unlawful activities.

2. Products

We do our best to ensure that product descriptions, images, prices, and information are accurate. However, colours and appearance may vary slightly depending on your device or screen.

We reserve the right to correct errors, update product information, or change product availability when necessary.

3. Prices and Payments

All prices displayed on our website are shown in South African Rand (ZAR) unless stated otherwise.

Payment must be successfully completed before an order is processed.

We reserve the right to cancel an order where there is an obvious pricing or listing error.

4. Orders

Once you place an order, you will receive confirmation that we have received it.

An order confirmation does not necessarily mean that the order has been accepted if there is an issue with stock, payment, pricing, or other circumstances.

If we need to cancel an order, we will notify you and refund any payment received for the cancelled order.

5. Shipping and Delivery

We aim to process and ship orders as quickly as reasonably possible.

Delivery times may vary depending on your location, courier services, public holidays, weather, or other circumstances outside our control.

Once an order has been handed to the courier, delivery delays caused by the courier are outside of our direct control.

6. Returns and Refunds

We offer a 30-day return period for eligible products.

Products must generally be returned unused, in their original condition, and with their original packaging where applicable.

Some products may not be eligible for return due to their nature or applicable law.

Please see our Refund Policy for full details about returns, exchanges, and refunds.

7. Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible with your order details and photographs of the issue.

We will review the matter and work with you to find an appropriate solution.

8. Intellectual Property

All content on the Touch & Take website, including our logo, branding, images, text, graphics, and other materials, belongs to Touch & Take or its respective owners.

You may not copy, reproduce, modify, or use our content without permission.

9. Third-Party Services and Links

Our website may contain links to or use services provided by third parties, such as payment providers, delivery companies, or other services.

We are not responsible for the content, policies, or operation of third-party websites or services.

10. Limitation of Liability

We will take reasonable steps to provide a reliable shopping experience. However, we cannot guarantee that our website will always be available, error-free, or free from interruptions.

Nothing in these terms is intended to limit any rights you may have under applicable South African law.

11. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated date. Your continued use of our website after changes are posted means that you accept the updated terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Touch & Take

WhatsApp: +27790146350

Email: touch4take@gmail.com

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