Refund policy

Refund & Returns Policy

30-Day Returns

At Touch & Take, we want you to be happy with your purchase.

If you’re not satisfied with your order, you can request a return within 30 days of receiving it.

To qualify for a return:

The item must be unused and in its original condition.

The item should be returned in its original packaging where possible.

You must provide your order number or proof of purchase.

Damaged or Wrong Items

If your item arrives damaged, defective, or you received the wrong product, please contact us as soon as possible. We’ll work with you to arrange a replacement or refund.

Refunds

Once we receive and inspect your return, we’ll let you know if your refund has been approved.

Approved refunds will be sent back to your original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers may be responsible for return shipping costs for change-of-mind returns. If the item is damaged, defective, or incorrect, please contact us before returning it.

Contact Us

To start a return, contact us through our website with your order number and reason for the return.

Touch & Take

Discover it. Love it. Take it.